KamariMail Privacy Policy

KamariMail provides secure communication services for organizations and authorized users. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when individuals visit our website, contact us, or use KamariMail services.

By using KamariMail, you acknowledge the practices described in this Privacy Policy.

We may collect the following categories of information:

• Account information: name, email address, username, organization, job title, account role, and login credentials.
• Organization information: organization name, authorized administrators, billing contacts, and workspace settings.
• Communication information: message metadata, recipient information, subjects, attachment details, message status, and security activity.
• Contact information: information submitted through sales, support, partnership, or general inquiry forms.
• Technical information: IP address, browser type, device information, operating system, access times, session information, and security logs.
• Billing information: subscription plan, transaction records, billing address, and payment status. Payment card information may be processed by an authorized payment provider rather than stored directly by KamariMail.
• Cookies and similar technologies: session cookies, security cookies, preferences, and analytics data when enabled.

We may use information to:

• Create and manage accounts and organization workspaces.
• Provide secure messaging and attachment services.
• Authenticate users and protect account access.
• Send service, security, and message notifications.
• Provide customer support and respond to inquiries.
• Process subscriptions and maintain billing records.
• Monitor reliability, security, and platform performance.
• Investigate misuse, fraud, or security incidents.
• Improve KamariMail products and user experiences.
• Meet legal, regulatory, contractual, and audit obligations.

KamariMail does not sell personal information for monetary payment.

We may share information with:

• Service providers: vendors supporting hosting, email delivery, monitoring, billing, analytics, customer support, and security.
• Your organization: authorized organization administrators may manage users, permissions, and activity associated with their workspace.
• Legal authorities: when required by law, subpoena, court order, or valid government request.
• Business transaction participants: in connection with a merger, financing, acquisition, reorganization, or sale of business assets.
• Security and rights protection: when reasonably necessary to protect users, KamariMail, third parties, or the public.

KamariMail uses administrative, technical, and organizational safeguards designed to protect personal information. These may include encryption, authenticated access, role-based permissions, secure sessions, logging, monitoring, backups, and restricted administrative access.

No system can guarantee absolute security. Users are responsible for protecting their credentials and promptly reporting suspected unauthorized access.

We retain information for as long as reasonably necessary to provide services, maintain security, satisfy contractual commitments, resolve disputes, enforce agreements, and meet legal obligations.

Retention periods may vary based on account settings, organization requirements, subscription terms, message expiration controls, and applicable law.

Depending on your location and applicable law, you may have the right to request access, correction, deletion, portability, or restriction of certain personal information.

You may also have the right to opt out of certain targeted advertising, profiling, or data-sale activities if KamariMail engages in those activities in the future.

Requests may be submitted through the contact information below. We may need to verify your identity before completing a request. Some requests may be subject to legal exceptions.

When KamariMail processes information on behalf of an organization, that organization may control the relevant workspace data and determine how it is used. Users should contact their organization administrator regarding requests involving organization-controlled information.

KamariMail may use cookies and similar technologies to maintain secure sessions, remember preferences, prevent fraud, measure website performance, and improve services.

Additional details will be provided in the KamariMail Cookie Policy.

KamariMail may contain links to or integrate with third-party services. Their privacy practices are governed by their own policies. KamariMail is not responsible for third-party privacy practices.

KamariMail is intended for organizations and professional users. It is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the public website.

KamariMail may process information in the United States or other locations where its service providers operate. Data protection laws may differ between jurisdictions.

We may update this Privacy Policy as KamariMail changes. The updated effective date will appear at the top of this page. Material changes may also be communicated through the website, application, or account notification.

Questions or privacy requests may be sent to:

KamariMail
Email: support@kamarimail.com